Terms and conditions
Oxydise stand behind our products with a no quibble warranty. If you are not completely satisfied with your Oxydise Hyperbaric Chambers product, Oxydise Hyperbaric Chambers will correct the problem or replace the product within the warranty period.
If at any time within fourteen days after receipt of your Oxydise Hyperbaric Chambers products you are not satisfied with your purchase for any reason you may get a full refund of your purchase if the item is returned to us unused in full saleable condition in its original packaging. Unless the item is faulty you are responsible for the return postage costs. We recommend you use an insured and registered service to ensure its safe arrival. This right of cancellation shall not apply to business or corporate purchasers who must have a lawful reason for cancellation.
Once you have notified us that you are cancelling your order, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order. If you are a business or corporate purchaser and have lawfully cancelled your order but have not paid by credit card you will be refunded by BACS as soon as possible and in any event within 30 days of your order.
We will process your orders within 2 working days (stock allowing), excluding weekends and bank holidays. We use Interlink for UK deliveries and aim to deliver the next working day. In most instances, you will be required to pay extra for delivery.We will deliver the products ordered by you to the address you give us for delivery at the time you make your order. It is, however, your responsibility to provide us with accurate delivery address details. We will not check or verify addresses and messages supplied by you.
Our delivery charges to mainland UK addresses are calculated during the checkout process. Delivery for non-mainland UK addresses (e.g. Northern Ireland, Scottish Islands, Isle of Man, Isles of Scilly, Channel Islands) will be calculated on an individual basis and will need to be confirmed after the order is placed.Every effort will be made to ensure your delivery is made to you on time and in perfect condition. However, we cannot be held responsible for items that are delayed due to the parcel service.
Delivery prices for shipments abroad will be calculated on an individual basis.If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
We endeavour to deal with complaints immediately upon receipt. All complaints will be dealt with within 72 hours.
